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Harebrained CCIE Voice transition path stirs up hornet's nest

Starting February 14, 2014 Cisco's CCIE Voice track (which currently supports all of Cisco's $4 billion in collaboration sales) will be retired.

Hummelstown, PA:   Wed, 6/12/13 - 11:59pm    View comments

CiscoDuring the first 9-months of Fiscal Year 2013, Cisco's Collaboration sales (which include voice products) declined -$212 million (-6.64%) year-over-year (YOY) from the first 9-months of Fiscal Year 2012.

Below are Cisco's most recent quarterly collaboration sales (which are supported by more than 2,341 CCIE Voice professionals), view the spreadsheet without frames:


Source: U.S. Securities and Exchange Commission

In what now appears to be a "harebrained CCIE Voice transition path" to stem its sagging sales, on May 28, 2013 Cisco quietly announced that starting February 14, 2014 its CCIE Voice track (which currently supports all of Cisco's $4 billion in collaboration sales) would be retired as confirmed by the below screenshot of the new Cisco CCIE Voice evolves to CCIE Collaboration web page:


Cisco Screenshot as of June 12, 2013


Interestingly as shown below, the worldwide Cisco CCIE Voice track count totaled 2,341 as of March 2, 2012.

Updated 15-year total worldwide Cisco CCIE count, 10-year Cisco CCIE track count and 8-year multiple Cisco CCIE track count.

  8/10
1999
7/31
2000
7/31
2001
9/31
2002
7/31
2003
8/1
2004
8/1
2005
8/1
2006
8/1
2007
8/1
2008
9/24
2009
4/30
2010
2/17
2011
1/9
2012
3/2
2013
Total CCIEs 3,899 4,996 6,368 8,578 10,144 11,275 12,421 13,602 15,062 17,660 20,690 20,860 22,741 26,564 38,005
R & S           11,150 11,824 12,850 13,898 15,754 17,826 17,699 16,647 17,320 27,552
Security           404 511 720 1,046 1,699 2,328 2,445 2,537 3,794 4,264
SP           168 222 371 569 916 1,588 1,788 1,951 2,885 3,142
Storage             11 46 90 135 148 153 145 170  
Voice           64 181 330 543 778 1,077 1,214 1,414 2,291 2,341
Wireless                     8 26 42 93 64
SP Ops                         5 11  
CCDE                         39 63  
CCAr                           7  
  8/10
1999
7/31
2000
7/31
2001
9/31
2002
7/31
2003
8/1
2004
8/1
2005
8/1
2006
8/1
2007
8/1
2008
9/24
2009
4/30
2010
2/17
2011
1/9
2012
3/2
2013
Total Multiple             625 898 1,240 1,680 2,245 2,378 2,650   3,547
RS/Security             356 483 483 632 755 755 809   1,026
RS/SP             169 288 268 402 646 702 790   1,053
RS/Storage             2 19 22 34 34 34 35    
RS/Voice             86 241 167 228 286 302 347   502
3 or more             100 147 189 268 374 427 476    
3 Certs                             511
4 Certs                             110
5 or more                             25

Source: Dual CCIE #18532 George Morton

View the historical 12-year worldwide Cisco CCIE count by theater, region and country.

John Welsh CCIE Voice #20125Demond Green CCIE Voice #36986Almost immediately upon Cisco's May 28, 2013 announcement, John Welsh CCIE Voice #20125 petitioned Cisco to provide a reasonable transition path from CCIE Voice to CCIE Collaboration as shown below, gathering 1,196 petition supporters within hours.

Demond Green CCIE Voice #36986 signed the petition stating:
 

"I am a Voice IE and I was shocked when I heard the news. This is totally inequitable. I wanted to become a CCIE because the certification has always been respected, regarded and heralded within the industry. I can't say I feel that way now. I put in the work. I earned my number. And now my number and my IE will be tarnished and invalidated by this marketing move (It seems they just wanted a new name for the cert). Where's the security? Where's the commitment to those who have loyally invested so much into Cisco?

"Many of you have made great points. The CCIE Voice hasn't been afforded the same type of flexibility, growth and longevity as other tracks. Typically, the technology progresses, the practical lab progresses and certified experts complete an updated written exam to earn the right to maintain a relevant CCIE. Why has this process been abandoned?

"We are all charged with the task of protecting the integrity of the CCIE. However, this decision clearly undermines that integrity and I believe it will definitely harm the CCIE brand. I thought I was making a wise investment when I poured myself, my time and my money into the CCIE. It looks like my investment will be nearly worthless by Feb 2014. I would not invest in another CCIE if I had to fear that it would be retired in this unfair way.

"I know Cisco prides itself on innovation. I know Cisco is willing to listen to good ideas. Our ideas and thoughts are grounded and relevant. We are a large part of the ecosystem that helps Cisco be successful — please treat us fairly."

View the Cisco CCIE Voice Petition without frames.

CiscoThe outrage expressed in the petition signed by members of Cisco's worldwide army of CCIE Voice professionals is staggering to say the least. And it most certainly now appears that Cisco has gone into major damage control mode, seeking to reverse the damage to its integrity from a harebrained CCIE Voice transition path.

How so?

Well according to Jim Duffy at Network World, Frederic Weiller the Learning@Cisco director of marketing, emailed the following message:

Frederic Weiller"We are listening to the feedback from our valued CCIE community, and will be adjusting the CCIE Collaboration requirements. As a quick preview of the evolution of the CCIE Collaboration certification, a current holder of the CCIE Voice designation will now be able to migrate to a CCIE Collaboration credential by taking the CCIE Collaboration written exam only.

"We appreciate all of the great feedback and patience of the community while we update our webpages to reflect this change. We will be communicating further details about this modification as soon as possible."

View more CCIE Water Cooler Gossip.

Related stories:

An embarrassed Cisco backtracks on CCIE Voice retirement

First Cisco CCIE in history, Stuart Biggs CCIE #1025, passed away yesterday

2013 worldwide Cisco CCIE count soars +11,371 CCIEs

Cisco CCIE Salaries - Dual CCIE 18532 Security/R&S George Morton
 


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